[Headshot of Ryan Klausner]

Ryan Klausner

Customer Experience Innovation & Leadership

Upcoming Talks

April 22, 2025: All Access CX Network -
Building a customer-centric digital brand: Lessons from Who Gives A Crap


Meet Ryan

Ryan Klausner leads the global customer experience function for Who Gives A Crap, a profit-for-purpose social enterprise that donates 50% of its profits to help provide toilets and clean water to the billions of people worldwide without access.Over his career, he has worked with clients such as Uber, Disney, Marriott, Meta (Facebook), and Google.A frequent international speaker at industry conferences, Ryan is passionate about sharing new and innovative strategies for organizations to earn customers for life.


Listen

The Calling (formerly The Agile Contact Centre Podcast)
Balancing technology with empathy in the contact centre
Customer Support Leaders Podcast
Episode 59: Building Leaders in Your Team with Ryan Klausner
Episode 68: Self Care in Support with Ryan Klausner
Episode 103: Managing Change
Episode 222: “In Support, I Believe…” with Ryan Klausner
Episode 253: “The Difference Between What Customers Say And What Customers Do
Elevate CX Podcast
Season 3, Episode 5: Ryan Klausner Will Send You TP