Upcoming Talks
May 9, 2025: Momentum - Hyatt Mission Bay, San Diego California -
Building for Growth: Choosing Tech Partners That Evolve With You
Meet Ryan
Ryan Klausner is on a mission to help brands build deeper, more meaningful relationships with their customers. He leads global customer experience at Who Gives A Crap, a social enterprise that donates 50% of profits to help provide clean water and toilets to communities that need them most.Over the years, Ryan’s worked with some of the world’s most well-known brands—Uber, Disney, Marriott, Meta, and Google—helping them deliver experiences that actually matter to people.He's also a regular speaker at industry events around the world, where he loves sharing real, practical ways organizations can earn their customers’ trust (and keep it for life).
Listen
CX Network
Building a customer-centric digital brand: Lessons from Who Gives A CrapThe Calling (formerly The Agile Contact Centre Podcast)
Balancing technology with empathy in the contact centreCustomer Support Leaders Podcast
Episode 59: Building Leaders in Your Team with Ryan Klausner
Episode 68: Self Care in Support with Ryan Klausner
Episode 103: Managing Change
Episode 222: “In Support, I Believe…” with Ryan Klausner
Episode 253: “The Difference Between What Customers Say And What Customers DoElevate CX Podcast
Season 3, Episode 5: Ryan Klausner Will Send You TP